If you have any CDA username and password related inquiries or require technical support – call the CDA Practice Support Help Desk at 1‑866‑788‑1212
January 8, 2020
Effective January 1 2020, Great-West Life, London Life and Canada Life have joined together as The Canada Life Assurance Company.
There is no change to carrier ID. 000011, however the following should be updated:
- In your practice management system, change the carrier name for carrier ID. 000011 from Great-West Life to The Canada Life Assurance Company.
- Update your email safe senders list to ensure you receive payment statements from the new email address firstname.lastname@example.org
Existing plan members will continue to use their Great-West Life benefit card until a new replacement is issued.
For more information, visit their website.