Be vigilant when opening or responding to emails. Make sure to only open emails from known sources. Avoid advertisements seeking to take advantage of specific economic or environmental impacts, such as the COVID-19 pandemic, for example.

Tips to Spot Phishing Email:

  1. Beware of online requests for personal information: A coronavirus-themed email that seeks personal information, such as your Social Insurance Number or login information, is a phishing scam. Legitimate government agencies will never for this information. Do not respond to the email with your personal data.
  2. Check all links: You can inspect a link by hovering your mouse over the URL to see where it leads. Sometimes, it's obvious that the web address is not legitimate. Keep in mind that phishers can create links that closely resemble legitimate addresses. Delete the email.
  3. Watch for spelling and grammatical mistakes: If an email includes spelling, punctuation and grammar errors, it's likely a sign that you've received a phishing email. Delete the email.
  4. Look for generic greetings: Phishing emails are unlikely to use your name. Greetings like "Dear sir or madam" signal that an email is not legitimate. Delete the email.
  5. Avoid emails that insist you act now: Phishing emails often try to create a sense of urgency or demand immediate action. The goal is to get you to click on a link and provide personal information immediately. Delete the email.