TheMembers’AssistanceProgram (MAP) is sponsoredbyCDSPI and provides confidential short-term counselling support, professional guidance, resources and referrals for dentists, dental office staffand immediate familymembers.MAP services are complimentary and accessible24/7/365. ContactMAPat 1.844.578.4040 or visitwww.cdspi.com/membersassistance-program MAP is operatedbyTELUS Health (formerlyLifeWorks), the largestCanadian-basedEmployee andFamilyAssistanceprovider in the country.Available services vary by region.UseofMAPservices is completely confidential within the limits of the law. • Healthy Workplace Series • The following article is adapted and reprinted with permission fromworklifehealth.com 7Ways toIncreaseEngagement Perhaps the most effective tools in an organization’s set of engagement strategies are smart leaders who show they value their employees’ skills and contributions. No matter how many programs and benefits companies establish to retain top talent, employees won’t care, or will even leave, if they do not have a good relationship with their boss. To enhance engagement within your team, consider doing the following: 1. Support career goals. Make career planning part of the performance appraisal process. Provide challenging and meaningful work that allows people to learn new skills and acquire the experience to reach the next step in their professional journey. Good leaders challenge employees and instill confidence that those challenges can be achieved. Give your team members the tools and resources they need, encourage them to seek training and development opportunities (many of which can be on the job, not always in a classroom), and mentor younger workers so they can successfully navigate their way through the business world. 2. Communicate with clarity. Engaged employees are emotionally invested in their job and their organization. They want to be part of moving the company forward. Therefore, it’s important to communicate what senior management is contemplating or doing. People don’t need to know highly confidential information, but they do need to know any change of direction planned by the company, its short- and long-term plans, corporate successes and failures and so forth. They need to know context; hear the message several times, from different people, and have time to ask questions and understand what this means for them and for their role. Communicate often, with intention, and follow through. Managers should also let their teams know of plans for the department or unit. Communication should be clear, honest and timely. It’s hard for people to be fully engaged if they feel disconnected from what the organization hopes to achieve and how goals can best be reached. 3. Offer positive feedback. Surveys repeatedly show that employees feel that they receive immediate feedback when they make an In an effort to increase employee engagement, business owners should provide training, opportunities for personal and professional development, mentoring and recognition programs, and fulfillingwork. Increasingly,manyemployeeswant their companies todemonstratecorporate social responsibility and support the environment, the community and other meaningful causes. 42 | 2024 | Issue 4 SupportingYour Practice
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