CDA Essentials 2019 • Volume 6 • Issue 7

15 Issue 7 | 2019 | CDA at W ork 6 CDA Secure Send is not only secure, it’s also an improvement over email in other ways. To minimize privacy risk and maintain system efficiency, messages are deleted automatically 30 days after being sent. Any messages and attachments that dental offices want to keep should be saved to the dental office’s internal record keeping systems. The technical team at CDA have developed the Secure Send service for integration into practice management software so that it’s easy to use. Dental offices across Canada use the service to send secure information to specialists, patients, labs and other external sources. By spring 2019, nearly 8,000 dentists had subscribed to CDA Secure Send. In the month of May, CDA Secure Send delivered 18,000 messages—electronically, securely and efficiently. Myth Busting about CDA Secure Send Myth: A third-party secure email services is a better deal. Reality: CDA Secure Send is free with your provincial or territorial dental association membership. It represents possible cost-saving for your office. Myth: It isn’t as easy to use as email. Reality: CDA Secure Send is actually easier than email because it’s connected to CDA’s directory of dentists and specialists. You can search for other dentists or specialists by name, specialty or location. Myth: I can only use CDA Secure Send to communicate with dentists who also use the service. Reality: You can actually use CDA Secure Send to send a message to anyone with an email address, including your patients. Myth: I’m a specialist so CDA Secure Send won’t be compatible with my software. Reality: CDA Secure Send can be integrated into all kinds of practice management software and can be accessed by any computer with an Internet connection. “Your office staff can easily log in to the website and send and receive files without any changes to the current computer system that your office uses,” says Smith. “Once a message has been downloaded, patient files can be saved into your existing practice management software. This functionality is the same as email, but legally compliant and secure.” Myth: I’m too busy to sign up. Reality: Signing up is as easy as 1-2-3. Go to services.cda-adc.ca . Log in to your CDA account. Subscribe to CDA Secure Send. Myth: If I’m not a computer person, I won’t be able to figure it out. Reality: Help is always available! You can click on the ‘Help’ button or call us at 1-866-788-1212 . a Top 6 reasons why dentists, specialists and dental office staff use CDA Secure Send as the preferred method of sending referrals and sharing patient files: ❶ Transmit patient data securely and quickly ➋ Comply with patient privacy laws ❸ Protect against data breaches ➍ Find contacts in the Canadian Dentist Directory or enter any email address manually ➎ Recipients don’t need a CDA Secure Send account to receive files securely ➏ Zero extra costs Your office staff can easily log in to the website and send and receive files without any changes to the current computer system that your office uses. ➜